Orders ship within 24 hours Monday-Friday.
Free Standard Shipping over $100 | 5 business days
$5 Standard Shipping under $100 | 5 business days
$12 Express Shipping | 2 business days
*International shipping is currently suspended, please email for an update.
Free Standard Shipping over $100 | 14 business days
$12 Standard Shipping under $100 | 14 business days
$30 Express Shipping | 4 business days
There may be taxes, duties and/or VAT costs applied by customs towards your order before or after the delivery of your package. These charges are not inclusive of the original shipping amount and will not be paid for or reimbursed by Midori. If you refuse the order, you will not be refunded by Midori.
Customers are responsible for entering the correct shipping address and are encouraged to check them prior to submitting an order. Once a package has been shipped we cannot redirect it. Midori is not responsible for, nor able to refund or replace orders shipped to the incorrect address.
Returned/ Refused Orders
If you would like to cancel an order that has been refused or returned to us, the original shipping cost will be deducted from your refund amount as well as a 10% restocking fee.
Lost Packages/ Insurance
Express is the only option we offer in the US that includes insurance and a guaranteed delivery date. If you forgo choosing Express, Midori is not responsible for replacing, refunding, or tracking your lost package.